​

Forterra Realty Hub (“Forterra”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and partners.

​

1. Information We Collect

We may collect the following information when you use our website or services:

• Personal Information: Name, email address, phone number, location, and other details you provide when contacting us or registering.

• Transaction Information: Property preferences, inquiries, and service requests.

• Technical Data: IP address, browser type, device information, and cookies to improve site functionality.

 

2. How We Use Your Information

We use your information to:

• Connect you with verified developers, licensed brokers, and accredited service providers.

• Provide marketing support, orientation, and communication related to property services.

• Respond to your inquiries and requests.

• Improve our website, services, and user experience.

• Send updates, newsletters, or promotional materials (you may opt out anytime).

 

3. Sharing of Information

​

• Forterra does not sell or rent your personal information.

• We may share your details only with:

  • PRC-licensed brokers, developers, and accredited professionals to facilitate real estate services.

  • Trusted third-party service providers (e.g., IT support, CRM systems) for operational purposes.

• We may disclose information if required by law or to protect our rights.

 

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

​

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Ask for corrections or updates to your personal information.

• Request deletion of your data (subject to legal and contractual obligations).

• Withdraw consent to marketing communications at any time.

 

6. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

​

7. International Use

Since Forterra is headquartered in Canada and serves clients globally, your information may be processed outside your country of residence. We ensure data protection measures are applied across jurisdictions.

​

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

​

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 [info@forterrarealtyhub.com]
📍 Forterra Realty Hub – Canada HQ